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< Our Company Policy |
Place an Order | Download
Order Form | Shipping Rates | Payment
Options >
Our
Company Policy
No Refunds.
Please follow our sizing instructions carefully before placing your order.
Exchanges: All shoes must be in their original, unworn condition. For SSHH, the exchange fee is 50% of the retail price. For all other footwear over US$70, the exchange fee is 10% of the retail price. The exchange fee only covers the remaking of the shoes. Customers must pay for shipping the shoes to us and shipping the shoes back to them.
The stiletto high heel shoes and boots we make are of premium quality.
Super high heels are made for very experienced high heel wearers and for photo
shoots. If you are not an experienced high heel wearer, please select a lower
heel height when you place your order.
We are not responsible for any injuries resulting from
the wear or other uses of the shoes and boots we sell to our customers.
How
to Place an Order
1. Discuss your order with us and tell us what you plan on purchasing.
Give us as many details as possible. Our customer representatives are standing
by to answer your questions.
2. Set your e-mail client to include all original messages when you reply
to our e-mail. This will automatically record our conversation.
3. Once you receive our quote, you may make your payment using one of our
payment options.
4. After you make your payment, download the Order
Form, complete the form, and e-mail
the form to us.
Shipping
Rates
| Shipping Fee for All Orders: EMS Delivery to Most Countries in the World: US$20 TNT Delivery to Most Countries in the World: US$35 Manufacturing time varies, delivery takes 5 to 7 days. |
Special Notes: You must select your shipping method for every pair of shoes. If the shipping fee is different for your shipping destination, we will contact you via e-mail. Please e-mail us for shipping to countries outside of US, Canada, Europe, and Australia. |
Payment can be made by Western Union money transfer or Bank Telegraphic
Transfer. Some restrictions may apply if you wish to order using your
VISA or MasterCard.
Your order is processed after we confirm receiving your payment. Please e-mail
us to place your order. Each pair of shoes is made only when you place
your order.
Payment
Options
Payment Option 1: Western Union Money
Transfer
Customers in the US and Canada may visit http://www.westernunion.com
to make their money transfer online.
Please send Western Union money transfer to the following person:
First Name: Ko-Hua
Last Name: Chu
Shanghai, CHINA
After you send your payment, please e-mail us the following:
1. Western Union Control Number
2. The Date and Time you sent your payment
3. Your Full Name
4. Your Complete Address (Shipping Address) and telephone number
Your order will be mailed to your Complete Address
(Shipping Address)
Payment Option 2: Bank Telegraphic Transfer
Please visit the largest bank in your area to make a bank telegraphic transfer. Please make sure we receive the quoted amount without any deductions. You have to pay for all service charges and intermediate transferring fees (if any) in advance. Please ask your bank for complete details.
The bank telegraphic transfer service fee is usually lower than Western Union. However, bank telegraphic transfer usually takes 3 Days to complete. Please send bank telegraphic transfer using the following information:
Account Holder Name: CHU KO-HUA
Account Number: 4030802-0188-047862-6
Bank Name and Address:
Bank of China Shanghai Yangjing Sub-Branch
276 Gushan Road, Pudong Area
Shanghai, China
Bank SWIFT Code:
BKCHCNBJ300
Payment Option 3: Credit Card Payment
Please click here to place your order
by credit card.